Terms & Conditions - Spinostra Online Casino Site Rules
These terms govern every account opened at Spinostra Casino (“Spinostra”, “the Casino”, “we”, “us”). By registering an account, depositing funds, or using any part of the platform, the player (“you”) accepts the terms below in full.
1. Eligibility
- Players must be at least 18 years of age, or the legal gambling age in their jurisdiction if higher.
- Spinostra does not accept players from jurisdictions where online gambling is prohibited by local law.
- One account per person, household, and IP address. Duplicate accounts will be closed and any balance forfeited.
- Spinostra reserves the right to request identity verification (KYC) at any stage, including before a withdrawal is processed.
2. Account registration
Players must provide accurate, current information during registration, including full legal name, date of birth, and a valid email address. Providing false information is grounds for immediate account closure and forfeiture of funds. Each player is responsible for keeping login credentials confidential; Spinostra is not liable for losses resulting from unauthorised account access caused by player negligence.
3. Deposits and withdrawals
| Action | Minimum | Maximum | Processing Time |
|---|---|---|---|
| Deposit | €10 | €10,000 per transaction | Instant |
| Withdrawal (e-wallet) | €20 | €5,000 per day | Same day |
| Withdrawal (card/bank) | €20 | €5,000 per day | 24-48 hours |
Withdrawals are only paid to the same payment method used for depositing, where technically possible, as an anti-money-laundering measure. Spinostra may request proof of payment ownership before releasing funds.
4. Bonus terms
- All bonus offers are subject to the specific terms published on the Bonuses page at the time the bonus is claimed.
- Wagering requirements must be completed within the stated time limit; unfulfilled requirements result in forfeiture of the bonus and any associated winnings.
- Bonus abuse, including but not limited to using betting patterns designed to minimise risk while clearing wagering (such as covering bets across opposite outcomes), voids the bonus and any winnings derived from it.
- Spinostra reserves the right to refuse or withdraw a bonus offer from any account at its discretion.
5. Game rules and fairness
All games offered on Spinostra use random number generators (RNG) tested and certified by independent auditors. In the event of a technical malfunction, software error, or connectivity issue affecting a game round, Spinostra reserves the right to void the round and refund the stake. Published return-to-player (RTP) percentages are theoretical, long-term averages and do not guarantee individual session outcomes.
6. Responsible gambling
Spinostra provides tools including deposit limits, loss limits, session time reminders, cool-off periods, and self-exclusion. Players concerned about their gambling habits are encouraged to use these tools or contact an independent support organisation listed on the homepage. Self-excluded accounts cannot be reopened before the selected exclusion period ends.
7. Account closure and suspension
Spinostra may suspend or close an account at any time if it suspects fraud, bonus abuse, underage gambling, collusion, or any breach of these terms. Funds in a closed account resulting from a terms violation may be withheld pending investigation.
8. Limitation of liability
Spinostra is not liable for indirect, incidental, or consequential damages arising from use of the platform, including losses resulting from internet connectivity issues, device malfunctions, or third-party payment processor delays. Nothing in these terms excludes liability that cannot be excluded under applicable law.
9. Changes to these terms
Spinostra may update these terms at any time to reflect regulatory changes, new game offerings, or operational needs. Continued use of the account after changes are published constitutes acceptance of the revised terms. Material changes affecting bonus terms already in progress will not apply retroactively to that specific offer.
10. Governing law
These terms are governed by the laws of the jurisdiction under which Spinostra’s gaming licence is issued. Any disputes not resolved through the Casino’s internal complaints process may be referred to the applicable licensing authority’s dispute resolution service.
11. Contact
Questions regarding these terms can be directed to the support team through the account dashboard or via the contact details listed in the site footer.